Those of you who visit citimortgage.com to research home financing options or self-service your accounts may have noticed some changes over the past several months. I've asked Maria Juric, Contact Strategy Manager, to highlight some of the major features of our site enhancements.
Over the past year we have focused on providing visitors to citimortgage.com an enhanced, more user-friendly online mortgage experience. In the past, you could not do much more than view the rate of the day, make a payment, and fill out a mortgage application form.
Fast forward to today: From a customized homepage (visible after signing in on citimortgage.com), you can compare monthly payment options of various products side-by-side; access two years worth of statements online, up from just one previously; easily identify solutions for Homeowner Assistance; link multiple mortgage accounts under a single sign-in function, track the progress of a new application, start a mortgage refinance and more.
1. Link ALL your CitiMortgage accounts under a single username and password.
2. Track the progress of your new application/s and view previously searched mortgage scenarios.
3. View or make your mortgage payment.
4. Download or print 2 years worth of monthly mortgage statements.
5. Enroll to receive paperless statements.
Whether you're a current CitiMortgage customer, an occasional citimortgage.com visitor or a future customer, take a few minutes to check out what's new at citimortgage.com.
Check back Thursday for Part II of this series when Maria talks about some of the new enhancements for those in the market for a new home or perhaps looking to refinance.