Mortgage Foreclosure Prevention and Client Assistance Events
Citi is hosting a homeowner assistance event for distressed homeowners on Wednesday, September 14.
The event is free! Here are the details:
When: Noon to 7:00 p.m.
Where:
What you can expect ...
CitiMortgage client assistance representatives will be available to consult with homeowners having difficulty making their mortgage payments or facing potential foreclosure to determine what solutions may be open to them.
Educational presentations will be featured throughout the event on topics including: how the mortgage modification process works; the various assistance programs available to borrowers; and potential alternatives to foreclosure when the homeowner is no longer able or does not wish to remain in the home. Click here to see a list of items you should bring if you wish to meet with someone regarding potential solutions.
I have a huge problem with this...Citi is trying to help all these folks who have various issues with their mortgages, yet it will not refinance an 11 year Citi employee, who was sold a 10 year interest only loan, who simply wants to convert it to a fixed interest product. Citi had no problem selling me the original loan, so why won't it let me take advantage of the current interest rates? Is it my fault I can afford to make my payments? Is it my fault I cannot produce some sort of hardship that would qualify me for assistance? So what if the value of the house is well below the market value. Why can't Citi do what is right????????
Reply to this comment by Thomas Sokolewicz on 09/14/2011
I'm very sorry for your experience, and that Citi was unable to refinance your mortgage. I've forwarded your comments to Citi management. Someone will be in contact with you.
Reply to this comment by CitiMortgage on 10/26/2011 in response to Thomas Sokolewicz