Comments for Looking for your Form 1098 Year End Statement?

Looking for your Form 1098 Year End Statement?

2012-02-20T06:14:15Z

CitiMortgage customers who paid interest on their mortgage loan during the 2011 tax year should have received a year-end statement, also known as IRS Form 1098 Mortgage Interest Statement, in their Mortgage Account Statement or in a separate mailing by January 31.

Customers who have registered for online account maintenance may also access their year end statement and information from the CitiMortgage website. Here's how:

1. Login to your account from the CitiMortgage website.

2. Once signed in, select the "view statements" link (illustrated below) found in the middle of the Home page.

3. From the Statements page, select the link for the "2011-Form 1098 (PDF)" from the center of the screen (illustrated below).

IMPORTANT: To download the file, you must use a left mouse click over the link. A right mouse click will not work.

If you do not receive your year-end statement, please contact us at 1-800-283-7918^†.

^†Calls are randomly monitored and recorded to ensure quality service.

Comment from carolyn marshall on 2012-03-19

2012-03-19T18:48:22Z

Yes, the forms were mailed out earlier this year. If you haven't received it, we may have an incorrect address on file. I want to get you the answers you need, so I asked our Customer Service manager to contact you directly.

Comment from carolyn marshall on 2012-03-19

2012-03-19T18:30:23Z

Hi Lisa. I apologize for the long hold time. I forwarded your information to a manager and asked that you be contacted directly. I understand that Alejandro attempted to contact you a number of times and has not received a response from you. If you still need help, please let us know. Thank you for taking time to contact us; we appreciate the opportunity to serve you.

Comment from carolyn marshall on 2012-03-19

2012-03-19T18:23:42Z

Tommy, I've forwarded your inquiry to someone that can assist you with obtaining that information. I am not aware of any technical issues with our site at this time, so I'm not certain why you encountered that error. Someone will be in touch with you soon.

Comment from carolyn marshall on 2012-03-19

2012-03-19T17:57:41Z

Chris, I'm sorry you are having trouble accessing your 1098 online. I have forwarded your information to Customer Service and asked that someone contact you. In the meantime, you might trying opening the file again and be sure to use a left mouse click. If you use a right mouse click, the file will not open.

Comment from carolyn marshall on 2012-03-19

2012-03-19T17:56:16Z

Thank you for your post. Those forms are mailed. I have forwarded your inquiry to Customer Service and asked that someone get in touch with you.

Comment from Aditto Saha on 2012-03-11

2012-03-11T13:01:33Z

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Comment from Lisa D. on 2012-02-29

2012-03-01T02:34:37Z

I am trying to refinance, and have called to respond to a letter I recieved with an offer and reference code that is good until March 1st, but after being on hold for over 45 minutes (my phone went dead). Is there another number I can call to get to speak to someone?

Comment from Tommy on 2012-02-28

2012-02-29T00:06:39Z

I would like to access my home equity line of credit account and statements. I don't see to provide correct information to log in. The reply was wrong account information.

Comment from Ly Nguyen on 2012-02-28

2012-02-28T18:53:38Z

I wonder if CitiMortgage has already sent out the other form 1099 which is Interest Income statement to customers as I haven't received it in the mail.

Comment from chris hancock on 2012-02-22

2012-02-22T14:00:43Z

2011-Form 1098 is showing up blank

Comment from il kim on 2012-02-21

2012-02-21T20:38:27Z

hi there! i need 1099-c form,,where can i get that????

please let me know contact person and E-mail address

thank