CitiMortgage customers who paid interest on their mortgage loan during the 2011 tax year should have received a year-end statement, also known as IRS Form 1098 Mortgage Interest Statement, in their Mortgage Account Statement or in a separate mailing by January 31.
Customers who have registered for online account maintenance may also access their year end statement and information from the CitiMortgage website. Here's how:
2. Once signed in, select the "view statements" link (illustrated below) found in the middle of the Home page.
3. From the Statements page, select the link for the "2011-Form 1098 (PDF)" from the center of the screen (illustrated below).
IMPORTANT: To download the file, you must use a left mouse click over the link. A right mouse click will not work.
If you do not receive your year-end statement, please contact us at 1-800-283-7918†.
† Calls are randomly monitored and recorded to ensure quality service.