Recently in Information Security Category

There are more opportunities--and challenges--in the mortgage industry than ever before. As a result, consumers are looking for a wide variety of mortgage information ranging from homeowner assistance to buying their first home at historically low interest rates. Many see today as the investment opportunity of a lifetime.   Whatever reason you're visiting our blog today, we want you to know that your questions, comments and concerns matter to us. Every single one. We'd like you to think of this as the place to start a conversation. Because we will respond to you; we just may not do it in...

As we mentioned a few weeks ago, scammers are always out on the lookout to take advantage of unsuspecting consumers. As one of the more prominent brands in the mortgage business, we have certainly seen our share of stories from customers who have been targeted by those with less-than-pure intentions. Click through to read two stories of customers beating the scam, and learn how you can do the same.

As the business world adapts its customer service strategy to include social media, there can be the unintended benefit of allowing scam artists an opening into the private lives of customers. More and more companies (including Citi) are reaching out to customers who mention them on Twitter or on industry blog sites. But just because somebody may reply to your Tweet or call you on the phone and mention your comment doesn't mean you should let your guard down.