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Citi Mortgage    Welcome to the Citi mortgage blog, a new way for us to provide you with the information, advice and direction you need to make the important mortgage-related decisions for you and your families. We hope this site will encourage lots of discussion, ideas and debate.
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Memo From carolyn marshall

Sign up for paperless statements to reduce clutter, save time and help the environment. When you sign up for paperless statements through CitiMortgage, you'll receive an email letting you know when your statement is ready to be viewed instead of getting a paper statement in the mail - that's one less piece of mail to open and keep track of. Going paperless is easy. It's easy to sign up for paperless statements with CitiMortgage. If you haven't done so already, you will first need to sign up for online access for your CitiMortgage account from our website at www.citimortgage.com....

Memo From carolyn marshall

Have a question about your current mortgage? Interested in a new mortgage or refinancing? There are many ways you can get in touch with us, and we're eager to start the conversation. So pick a way, and let's talk:   ·         One-click Access to Your Account: Just sign in here to look up payment information, account balances and more.   ·         General Website: Visit www.citimortgage.com for a wealth of information about buying or refinancing. There's even an online application to get you started.   ·         Toll-free Hotline: Call 1-800-248-4638† any time--day or night--to discuss buying or refinancing.   ·        ...

Memo From carolyn marshall

Many years ago, the mortgage industry was a lot simpler than it is today. Back then, if you wanted a mortgage to buy a home, you'd visit your local bank or savings & loan. You'd apply, and if approved, your lender would keep that mortgage on its books for the life of the loan. You'd make your payments to the same lender month after month until the loan was paid in full. It was easy and predictable.   Many mortgage lenders still operate exactly like that, for some of the mortgage loans they originate. For example, Citi keeps many of...

Memo From carolyn marshall

The severe weather we've experienced across the United States this spring has been one for the record books. Hundreds of people have been impacted by the severe storms, flooding and tornados this spring; many suffered catastrophic losses. As spring gives way to summer and hurricane season begins to take shape, it's a good time for all of us to think about our insurance coverage. Do you have adequate coverage in case the unthinkable happens? When was the last time you reviewed your coverage with your insurance agent?   As a homeowner keeping your property properly insured can give you peace...

Memo From carolyn marshall

We've had several questions come in about the biweekly payment options at CitiMortgage, so I wanted to provide some quick information on what we offer and where you can find out more.   First things first ... yes, CitiMortgage does offer a biweekly payment plan. The BiWeekly Advantage1 plan drafts one half of your regular monthly payment every 14 days, which typically means you make the equivalent of one extra payment towards your principal every year. By making this extra payment towards your principal balance you may save thousands of dollars in interest and pay off your mortgage sooner. To...

Memo From carolyn marshall

Year-end statements, also known as IRS Form 1098 Mortgage Interest Statement, are being mailed out to CitiMortgage customers who paid interest on their mortgage loan during the 2010 tax year.  If you do not receive your year-end statement by February 7, 2011, please contact us at 1-800-283-7918.    If you are a registered online customer with CitiMortgage, you can view your year-end information online.  If you have not yet registered for online access, go to Citimortgage.com and register today!...

Memo From Seth Doria, Senior Communications Analyst

We received a question from a client having an issue viewing her online statement. We decided to take the opportunity to explain to everybody how to connect your loan to your citimortgage.com profile. Thanks for the question Alice.

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† Calls are randomly monitored and recorded to ensure quality service.

First mortgage loans are originated by Citibank,N.A.
First mortgage loans are serviced by CitiMortgage,Inc.
CitiMortgage does business as Citicorp Mortgage in New Mexico.

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